FAQ

Faqs about our online Medical Store

Get Medicine shop is one of the most reputed online generic medicine and brand medicine supplier across the globe. We have some of the most experienced and qualified doctors heading our store. We provide both branded and generic medicines as per the requirements of our customers. Our primary vision is to ensure that we provide medicines to even the remotest locations of the world. We make ordering, processing, shipment and delivery easy for our customers. We also try to ensure that we provide medicines at the most reasonable price to our customers without compromising on the quality. We are one of the most trusted and reliable online medicine store. The medicines that we sell are manufactured by some of the leading brands that include:

Pfizer Ranbaxy Cadila Healthcare Sunrise Remedies GSK etc. Cipla Sun Pharma Intas Pharma Abbott Healthcare Torrent Pharma Ajanta Pharma Lupin

For most of the medicines that you order from our online store requires a prescription from a licensed medical practitioner. All the medicines that we sell are approved by WHO. We have a variety of products available in our store.

Is Get Medicine shop a licensed pharmacy?

Yes, our online drugstore, Get Medicineshop.com is a licensed pharmacy. Here we offerbranded as well as generic drugs to our customer’s at the most reasonable prices.

Do you need a prescription to order from your online pharmacy?

Yes for ordering prescription medicines, you will require the doctor’s prescription. You can upload it at the time of placing the order, or you can scan and send the copy of the prescription to our email address, which is

How much will I be able to save if I order medicines online from Get Medicineshop.com?

If you order from us, you will be able to save up to 30 to 50%. You can also get in touch with us directly by email to get better deals and offers.

Is my personal information kept confidential with your online pharmacy?

We take every step to ensure that all our customer information are kept confidential. We comply with all the latest technologies to make sure that the database is encrypted and is only accessible to select few team members who process the orders. We do not sell our customer’s information in any form to anyone, individual or company.

What are the products offered by your online store, Get Medicine shop.com?

You will be able to get a variety of branded medicines along with generic ones. We also have wide range of products that are required to cure many ailments, deficiencies and diseases like- Cancer, Diabetes, Asthma, Infertility, Eye Care, Men’s Health, HIV,Blood Pressure, Beauty & Skin care products etc.

Can I become an affiliate partner and where do I get more information about this?

Yes, you can become an affiliate partner and to get more information about this, you can contact us via email

If I want to be a partner to your store, whom should I get in touch with?

To get details about partnering with us, you can get in touch with us at

What do you mean by generic drugs?

Generic drugs are those drugs which have the same composition, side effects, uses, routes of action and active agents as that of their branded counter parts, however the inactive agents might be different.

Is it safe to use generic drugs?

Yes, it is safe to use generic drugs as these have to adhere tothe same rigid standards of quality as their branded counterparts

Why are generic drugs less expensive in comparison to their brand-name counterparts?

The branded medicine manufacturers have to put in a lot of money in the marketing activities as a result, they have keep a higher price for their products. On the other hand, the generic drug manufacturers do not have any such investments. So, they can keep the prices lesser.

Are there generic versions of all branded medicines available?

Manufacturers are authorized to manufacture the generic version of a brand once the branded drug loses its patent protection. Even once the manufactures lose the patent protection, they might decide not to manufacture the generic version of a particular drug. As much as 50% of the branded medicines have their generic versions.

Questions related to Orders

What do I do in case I receive incomplete order or a damaged product?

You should send us an email to and our customer service team will either process the refund or ship you your order again.

How long do you normally take to deliver the products?

The standard delivery takes up to maximum of 10 to 12 business days

Can I place order in bulk?

Yes, you can, provided it is for your personal use.

How can I process my order faster?

For us, all orders are valuable and equally important. However, if you need an order urgently, you can email us at and our customer service representative will do the needful./span>

Can I purchase medicines for more than 3 months at a time?

The medication shipments in certain countries are restricted to 3 months, however we can ship you larger quantities based on the doctor’s prescription. For very large orders, you will be charged an extra shipping fee and this will be a little more than the normal fee. We will also contact you before dispatch for confirming the order.

Can I request for medicines with specific expiration dates in the orders I place?

We ship medicines that have an expiration date for atleast 6 months, however, if you want a longer expiration date, do write us a mail at Testing@gmail.com

How are you able to sell medicines at such a less price?

We are able to provide you with medicines at a lesser price because we buy these medicines from the manufacturers in a bulk as a result of which we are able to get it at a lesser price.

The medicines that I ordered from your store look different from the ones I order from the local store. Why is it so?

As per the trademark laws, the generic pills cannot be the exact replica of their brand counterparts in terms of the way they look.It is for this reason that the generic pills look different from the medicines that you get in your local drug store inspite of them working in the same way and having the same composition.

If I am unable to find the medicine in your website, does that mean that it is not available in your store?

There are a variety of products available with us and there are chances that the medicine that you want to purchase is not listed in the website, however make sure that you spell the product correctly while trying to search for it. In case you are still not able to find the product, do email us atand we will get back to you.

How do I cancel my order?

In case, you want to cancel the order, you can connect us at and we will let you know what needs to be done.

Can I cancel the order I placed?

Yes, you can. In case you cancel the order within 24 hours, you will be charged a cancellation fee depending on the amount of the order. After 24 hours, refund is not possible.

If I ask you to send my order discreetly, can you do that?

We always ensure our customer privacy. All the parcels we send are bubble wraps in a cardboard box.

Do I get a receipt for the order I place?

Yes you can get a copy of your receipt. You will have to :

Frequently Asked Questions